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Restaurant Manager Franklin Park

Restaurant Manager

Full Time • Franklin Park
Our Winning Team Starts With You!
 
As a Manager at our neighborhood restaurant, you’ll be an integral part of a small, committed team that prides itself on delivering standout experiences to customers. You must have full knowledge of Indian cuisine and at least 3 years of Managerial experience in an Indian restaurant.
Benefits:

  • Performance Bonus
  • 50 % Employee Discount on Food purchased from Spice Rack (up to $50 maximum on each visit)
  • Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)
  • Company 401(k) with a match up to 100% on the first 5% of earnings
  • Health Insurance 
Restaurant Manager responsibilities include:
  • Coordinating daily restaurant management operations
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responding efficiently and accurately to restaurant customer complaints
    Job brief
    We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
    Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
    To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
    We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
    Responsibilities
    • Coordinate daily Front of the House and Back of the House restaurant operations
    • Deliver superior service and maximize customer satisfaction
    • Respond efficiently and accurately to customer complaints
    • Regularly review product quality and research new vendors
    • Organize and supervise shifts
    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs for goods, kitchen utensils and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage restaurant’s good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community through word-of-mouth and restaurant events
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations
  • Requirements
    • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
    • Proven customer service experience as a manager
    • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
    • Familiarity with restaurant management software, like NCR Aloha
    • Strong leadership, motivational and people skills
    • Acute financial management skills
    • BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Compensation: $60,000.00 - $80,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.